Delivery and returns

Information

Delivery Information

Shipping Policy

At Kaari Ghar, we are committed to delivering your orders promptly and efficiently. Here’s what you need to know about our shipping policy:

Shipping Methods and Costs

  • We offer a variety of shipping options to meet your needs, including standard and expedited shipping.
  • Shipping costs are calculated based on the weight and destination of your order and will be displayed at checkout.

Delivery Time

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.
  • Please note that delivery times may vary depending on your location and during peak seasons.

Order Processing

  • Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been dispatched.
  • If there are any delays, we will notify you promptly.

Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on our website or the carrier’s website.

International Shipping

  • We currently offer international shipping to select countries. Shipping costs and delivery times will vary based on the destination.
  • Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Return and Exchange Policy

Hassle-Free Returns and Exchanges

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange process.

Eligibility for Returns and Exchanges

  • Returns must be initiated within 7 days of delivery.
  • Items must be unwashed, and in their original condition with all tags attached.
  • Upload a photo of the defect to initiate the return process.
  • State the reason for the return.

How to Return an Item

  1. Initiate a Return: Contact our customer service team at support@kaarighar.com to initiate a return. Provide your order number and the reason for the return.
  2. Prepare Your Package: Carefully pack the item in its original packaging. Include the return form provided by our customer service team.
  3. Ship the Item: Use the shipping label provided by our customer service team or choose a carrier of your choice. We recommend using a trackable shipping method.

Refunds

  • Once we receive and inspect your return, we will process your refund within 7-10 business days.
  • Refunds will be issued to the original payment method.
  • Shipping costs are non-refundable.

Exchanges

  • To exchange an item, please contact our customer service team at support@kaarighar.com.
  • We will guide you through the process of returning the original item and placing a new order.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at support@kaarighar.com.
  • We will arrange for a replacement or refund, including return shipping costs.

Contact Us

For any questions or concerns regarding our delivery and returns policy, please reach out to our customer service team at support@kaarighar.com. We are here to help!