Delivery Information
Shipping Policy
At Kaari Ghar, we are committed to delivering your orders promptly and efficiently. Here’s what you need to know about our shipping policy:
Shipping Methods and Costs
- We offer a variety of shipping options to meet your needs, including standard and expedited shipping.
- Shipping costs are calculated based on the weight and destination of your order and will be displayed at checkout.
Delivery Time
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Please note that delivery times may vary depending on your location and during peak seasons.
Order Processing
- Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been dispatched.
- If there are any delays, we will notify you promptly.
Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on our website or the carrier’s website.
International Shipping
- We currently offer international shipping to select countries. Shipping costs and delivery times will vary based on the destination.
- Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Return and Exchange Policy
Hassle-Free Returns and Exchanges
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange process.
Eligibility for Returns and Exchanges
- Returns must be initiated within 7 days of delivery.
- Items must be unwashed, and in their original condition with all tags attached.
- Upload a photo of the defect to initiate the return process.
- State the reason for the return.
How to Return an Item
- Initiate a Return: Contact our customer service team at support@kaarighar.com to initiate a return. Provide your order number and the reason for the return.
- Prepare Your Package: Carefully pack the item in its original packaging. Include the return form provided by our customer service team.
- Ship the Item: Use the shipping label provided by our customer service team or choose a carrier of your choice. We recommend using a trackable shipping method.
Refunds
- Once we receive and inspect your return, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable.
Exchanges
- To exchange an item, please contact our customer service team at support@kaarighar.com.
- We will guide you through the process of returning the original item and placing a new order.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at support@kaarighar.com.
- We will arrange for a replacement or refund, including return shipping costs.
Contact Us
For any questions or concerns regarding our delivery and returns policy, please reach out to our customer service team at support@kaarighar.com. We are here to help!